Key Strategic Objectives

People & Culture

  • Embrace a culture of diversity across Group companies.
  • Improve performance management, succession planning, employee engagement, coaching & mentoring programmes.
  • Widen the talent pool through Secondments and hybrid working.
  • Exchange experience and collaboration through G10 Working Groups.

Accelerating Growth & Reinforce Regional Presence

  • Accelerate growth by focusing on mandatory Employee Benefits opportunities, Takaful penetration, Bancassurance, Micro and Embedded products.

Diversify Products, Revenue & RI Optimisation

  • Balance product‑mix by focusing on P&C, Marine, Specialty lines, Extended Warranty and Cyber.
  • Leverage on Fairfax competencies to Optimise GIG Reinsurance Treaties, increasing capacities, new facilities to support product diversification.
  • Improve Health performance to mitigate inflation risk.
  • Diversify Revenue Stream across the Insurance eco‑system.

Position GIG to be “Insurer of Choice” in MENA Region

  • Position GIG as Insurance leader providing global solutions through FFH Network.
  • Position GIG as a preferred network partner for Global accounts.
  • Create MENA‑wide health platform providing single access to medical network.
  • Promote Embedded products through digital distribution channels (Telecoms, Airlines, Retailers platforms).

Digitalisation & Data Analytics

  • Customer‑centric approach to our digital journey.
  • Transformation into a Data Driven Organisation.
  • Optimise core insurance portfolio through claims pruning, pricing, cross selling, and scaling new channels.

Operational Excellence

  • Adherence to governance practices in multi‑operational countries.
  • Optimising IT infrastructure & automating internal processes.
  • Providing customers with a global insurance solution.
  • Group Expense rationalisation and allocation & tax optimisation.

Optimise Investment Performance

  • Optimise Investments while adhering to local solvency requirements.
  • Exiting non‑strategic investments and focus on core Insurance investments.

BRAND SYNERGY

  • Leveraging evolved brand to achieve a unified brand equity in line with Group regional corporate communications policy and Fairfax.
  • Fostering a socially responsible sustainable and ethical approach with brand‑aligned culture, internally and externally.

Drive Sustainable Business Impact Through Integrated ESG Framework

  • Becoming a Carbon‑aware business, Green House Gases (GHG) Calculation Initiatives.
  • Integrating ESG and Climate risks into group’s ERM Framework.
  • Initiate our first Environmental Programme.
  • Streamlining ESG reporting through enhanced collaboration and digitalisation.

Harmonising Integrated Assurance, ERM And Corporate Governance For Sustainable Excellence

  • Integration of Assurance functions, Internal Audit, ERM, Compliance, Cyber & financial crime, Sanctions screening and Information security through digitalisation, to maximise value realisation.
  • Prioritise Cyber Security and data privacy for a Cyber‑resilient business.
  • Reinforce risk management across Group companies with focus on Capital management, Reinsurance & Catastrophic, Cyber and Emerging Risks.